Rapid response and support is ensured from your first call. Our help goes far beyond basic obligations. Each individual report is taken seriously and immediately recorded in a clearly laid out ticketing system, which provides you an overview you can access at any time.
Accessibility, also outside of office hours, guarantees a confident and trustworthy working relationship with direct Helpdesk / support. We know our skills and seek to strengthen your trust in our organisation with the appropriate system orders.
Response / support time adapted to customer needs
Extensive monitoring / system monitoring
Service Level Agreement (SLA)
- Helpdesk / support
- Clearly laid out ticketing system
- 24 hours monitoring